Serralzate, S.L. (further on the owner) with VAT number ESB99269748, makes available certain content of informative nature about its activities on this website: MEDIEVAL-SHOP.CO.UK.

These General Conditions will exclusively apply to the USERS who log in this website.

The General Conditions are exposed to the USERS on this website on every page, to read them, copy, file and accept them through the internet so the USERS can have all the information needed. Will also be included in this paragraph shipping and refund conditions.

The USERS undertake the responsibility of not using this website and the services offered, with other purposes contrary to the law; the access to the OWNER´S site implies unreserved acceptance of these General Conditions by the USERS.


The OWNER´S website has been performed in order to inform about its activities, so that the USER can contact with it, ask for additional information and buy the products it offers. These General Conditions are applicable when requesting the services or products of this website.


2.1. – Using the OWNER´S website, does not imply mandatory registration. The access and utilization conditions are governed by the existing law and shall be prohibited all actions that can violate the legality, rights and interests of others. The OWNER specifically prohibits the following:

2.1.1. – Perform actions that may damage the website, the OWNER´S system or third parties.

2.1.2. – Send, without due authorization, any advertising or marketing information directly or covertly, mass emails (“spamming”) or large messages, to block network servers (“mail bombing”)

2.2. – The OWNER may, at any time, interrupt access to the site if detected a purpose contrary to law, good faith or these general conditions, see clause fifth.


Our retail outlet authorized sporting goods gathers the appropriate legal requirements as commerce and has previously informed the Involvement of Arms of the Civil Guard; we are entitled for the commercial sale of arms of 4th and 5th category.


-  Carbines and pistols, semiautomatic firing and repeat and simple double action revolver, driven by compressed air or other gas, are not considered as shotguns.

-  Carbines and pistols single-shot, smoothbore or scratched, single action revolvers, powered by compressed air or gas, are not considered as shotguns.


- Cold steel and generally not prohibited cutting or stabbing sheet knives; the knives and machetes or imitations used by military units.

- Weapons of 4th and 5th category will exclusively be sold to people over 18. The costumer is responsible for the use and final destination of the purchased products and for the accuracy of the information provided when opening an account at the online store; is mandatory to report the Tax Identification Number and Identity Card. By accepting the terms of purchase the client assures to be legally of age and states sole responsibility about the veracity of this information. Will be relieved of liability for misrepresentation in the buyer´s age.

We DO NOT sell 5th category weapons outside the European Union.


The contents on this website have been developed and included by:

3.1. - The OWNER, using internal and external sources, therefore is solely responsible for the content developed internally.

3.2. - The OWNER reserves the right to change, at any time, the contents of its website. The OWNER is not responsible and does not guarantee the proper functioning of links to third parties´ websites appearing on

In addition, through the website of the OWNER, are made available free services and paid services offered by third parties and governed by the specific conditions of each. The OWNER does not certify the truth, accuracy or updating of the content offered by third parties and is hereby expressly exempt from any liability for damages arising from the lack of accuracy of content and services.  


4.1. - The OWNER shall not be responsible for:

 4.1.1. - The failures and incidents that may occur in communications and defaced or incomplete transmissions, so there is no guarantee that the website is constantly operational.

4.1.2. - Damages caused by USERS or thirds parties on this website.

4.1.3. - Reliability and accuracy of the information entered on the website by third parties, either directly or through links. Also, the OWNER will notify the authorities if noticed any kind of illegal activity.

4.2. - The OWNER reserves the right to suspend access at their discretion and without notice, permanent or temporary, in order to assure the effective responsibility for any damage that may occur.  Also, the OWNER will notify the authorities in case of noticed any kind of illegal activity.


The OWNER´S website - content, programming and design - is fully protected by copyright, therefore is expressly prohibited any reproduction, communication, distribution and transformation of the elements without express consent of the OWNER. The rights of reproduction and distribution of both graphic and written materials submitted by users through the means put at their disposal on the site will transfer to the OWNER Of the site. 


Shipping charges are calculated depending on many factors including the weight of the order, packaging, destination or promotions available at all times. If you want to know the exact costs of an order, add the required products to the shopping cart and click ADD, another window will open, click SUMMARY. If you are already a user, you will be asked for method of payment, then shown on the screen the total cost broken down by items and concepts (products, discounts, taxes, etc.)


(Shipping cost estimate calculated in Euros)

0 to 30 € (of buy)

30 to 60 €  (of buy)

60 to 150 €  (of buy)

More of 200 € 

20 € 

16 € 

12 € 


Shipments to other countries members of the European Union

To know the exact costs of an order, add to basket the product and use the shipping calculator.

IMPORTANT : countries outside the European Union are exempt from VAT invoice but may be taxed in Customs Office of Destination according to the taxes and tariffs, running these expenses on behalf of the recipient. We recommend that you check with the customs of your country to find out the cost of importation.

We don´t sell replica guns to countries outside the European Union. 

Check with the customs of your country or contact us for information before placing your order.


Delivery times vary depending on the availability of the product. We will keep you informed about the status of your order and delivery forecast. If you prefer, you can ask before buying.


We have a post selling assistance to solve all the problems about our items or shipping services keeping the customer updated everytime.

If for any motivation you are not satisfied with your order, you have 14 natural days from the delivery day, to process the return.

The return right cannot be applied to all the personalized items or modified items (also personalizations asked to the seller), but it can be applied to all the faulty items or with any manufacture faults.

You can rescind your purchase contract made in our online shop sending an e-mail or throught the desist form within the previously specified time.

You will have to organize the return. Cash on delivery (COD) packages will not be accepted.


In case of any manufacturing defect we will, repare it, replace the item, discount the item o solving the contract and all those actions will be free of any charge for the user. We will be responsable of any conformity lack until two years time from the delivery. The customer and user will have to inform the seller about the conformity lack in a maximum of two weeks time since He/She detected the fault.


These General Conditions are governed by Spanish Law. Are competent to resolve any controversy or dispute arising out of the general conditions the Courts of Zaragoza (Spain); the User expressly renounces any other jurisdiction that may correspond.


If any clause hereof is declared invalid, the remaining clauses remain in full force, taking into account the will of the parties and the purpose of these conditions. The Owner may not exercise any of the rights and powers conferred on this document, which does not imply any renunciation of the same, unless expressly recognized by the OWNER.



Average rating for our customers
4.8 On 5